Privacy & Cookie statement

Last updated: Aug 8, 2018

Privacy declaration

RASA LILA, based in Amstelveen, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

Company name: RASA LILA

Address: Jan van Mierlolaan 13

Postcode & Location: 1183 WH  Amstelveen

Country: The Netherlands

Personal data that we process

RASA LILA processes your personal data as you use our services and/or issue this information to us. The personal data that we process are: first name, last name, gender, address, phone number, e-mail address, IP address, location data, details of your activities on our website, internet browser and device type, bank account details.

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we can not check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via our e-mail address and we will delete this information.

For what purpose and on what basis do we process personal data

RASA LILA processes your personal data for the following purposes:

Handling your payment
Sending our newsletter
To call or e-mail you if necessary to carry out our services
To inform you about changes in our services and products
To give you the opportunity to create an account
To deliver goods and services to you
RASA LILA analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
RASA LILA follows your surfing behavior on the various websites with which we tailor our products and services to your needs.
RASA LILA also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.

How long we store personal data

RASA LILA does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

 

Personal data Reason Storage period
First and Last name To be able to address you neatly when we send a message by e-mail or by post Indefinite
Gender To be able to address you neatly when we send a message by e-mail or by post Indefinite
Address data To be able to send your products or send messages by post Indefinite
Telephone number To be able to call you in special cases Indefinite
E-mailaddress To be able to give you an answer or, if you have given permission, to send a newsletter Indefinite
IP-address To determine your location when you visit the website Indefinite
Information about your activities on our website For analysis to optimize our website 50 months


Sharing personal data with third parties

RASA LILA will only provide personal data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

RASA LILA uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. RASA LILA uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work well and to optimize it. In addition, we place cookies that keep track of your browsing habits so that we can offer customized content and advertisements. On your first visit to our website we have already informed you about these cookies and we have asked you for permission to place them. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.

Statistical research

RASA LILA strives to provide you with a website and / or applications of the highest quality. For this it is necessary that RASA LILA carries out statistical research on a regular basis so that, where necessary, it can make adjustments to its websites and / or applications.

RASA LILA can use your Information for this statistical research. Only specially designated employees of RASA LILA have access to your Information for this purpose. The results of the research are always aggregated. This means that the data in the research result can not be personally traced back to you.

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by RASA LILA and you have the right to data transferability. This means that you can submit a request to us to send the personal information we hold to you or another organization mentioned by you in a computer file. You can send a request for access, correction, deletion or transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to our e-mail address. We respond as quickly as possible, but within four weeks, at your request.

How we protect personal data

RASA LILA takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact us via our e-mail address. We send your data via a secure internet connection (TLS). You can see this at the address bar 'https' and the padlock in the address bar.

Questions

If you have any questions about this Cookie & Privacy Statement, please contact us via our e-mail address.

Cookie statement

We make use of cookies on this website. A cookie is a simple small file that is sent with pages from this website (and/or Flash applications) and stored by your browser on your hard drive from your computer. The information stored therein can be sent back to our servers on a subsequent visit.

Which cookies does RASA LILA use and for what purpose

Use of identification cookies

With the help of an identification cookie we can recognize you at a new visit on our website. The website can therefore be specially tailored to your preferences. Even if you have given permission for the placing of cookies, we can remember this by means of a cookie. Because of this you do not have to repeat your preferences so you save time and make a better use of our website. Identification cookies can be removed via the settings of your browser.

Use of session cookies

By using a session cookie we can see which parts of the website you have viewed with this visit. We can adjust our service as much as possible to the surfing behavior of our visitors. These cookies are automatically deleted when you close your web browser.

Tracking cookies

With your permission we place a cookie on your equipment, which can be requested as soon as you visit a website from our network. This allows us to find out that you have been on our other website (s) in addition to our website. The resulting profile is not linked to your name, address, e-mail address, etc., but only serves to match advertisements to your profile, so that they are as relevant as possible for you.

Google Analytics

Through our website, a cookie is placed from the American company Google as part of the "Analytics" service. We use this service to track and get reports on how visitors use the website. Google may provide this information to third parties if Google is legally obliged to do so, or if third parties process the information on behalf of Google. We have no influence on this. We have not allowed Google to use the obtained analytics information for other Google services.

The information that Google collects is anonymized as much as possible. Your IP address is not included by default. If you give permission for using your IP address, your website visit will be registered up to your residence level. The collected information is transferred to and stored by Google on servers in the United States. Google maintains the Privacy Shield principles and is affiliated with the Privacy Shield program of the US Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data.

Social plug ins

On our website buttons are included to promote web pages ("like") on social networks like Facebook and Instagram. These buttons work through pieces of code that come from Facebook or other social media platforms themselves. Cookies are placed through this code. We have no influence on that. Read the privacy statement of Facebook and other social media platforms (which can change regularly) to read what they do with your (personal) data that they process via these cookies.

The information they collect is anonymized as much as possible. The information is transferred to and through Facebook, Instagram and LinkedIn stored on servers in the United States. LinkedIn, Facebook, Instagram and Google+ adhere to the Privacy Shield principles and are affiliated with the Privacy Shield program of the US Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data.

Cookies set

The following cookies are placed from www.rasa-lila.com:

Cookiename  Source  Function Expiration
_ga website Registers a unique ID that is used to create statistical data about how the visitor uses the website 2 years
_gat website Optimizing processing speed in statistics Session
_gid website Registration how visitors use the website Session
collect Google Used to send data to Google Analytics about the device and the behavior of the visitor. Traces the visitor on different devices and marketing channels. Session
PHPSESSID     website To preserve user session status for all page requests Session
r/collect Google Not classified Session

 

Right to inspect and correct or delete your data

You have the right to request access to and correction or deletion of your data. See our contact page for this. To prevent abuse we can ask you to adequately identify you. When it comes to access to personal data linked to a cookie, you need to send a copy of the cookie in question. You can find it in the settings of your browser. 

Switching cookies on and off and deleting them

More information about switching on and off and removing cookies in your browser can be found in the instructions and / or using the help function of your browser.

You can easily change the cookie preferences you chose on your first visit to the website.